Frequently Asked Questions
⊹ Jewelry caring is a very important part once you use them on a regular basis.
⊹ We advise you to do the following things to keep them lasts forever:
⊹ Please do not wear the ring at the time of workout to avoid accidental damage, while using hairspray and perfume.
⊹ Keep your ring away from chemicals.
⊹ Do not get your ring in contact with nail polish remover.
⊹ You can use nail polish remover to clean the stone but avoid making contact with metal.
⊹ Use a soft brush to clean the stones, gently rinsing with warm, mild soapy water to get rid of any dirty clumps.
⊹ Yes, we do custom-made men's jewelry. Please send us an image and we will recreate it for you.
⊹ Minimum order value is $150.
⊹ Start production after 70% payment.
⊹ Jewelry is ship only after full payment.
⊹ The buyer must pay all installments on time, depending on what is completed when placing the order.
There are two different flow of selling product.
⊹ When purchasing products in the store. You receive a product from the following channel.
⊹ Manufacturer → Wholesaler → Distributor → Store → Customer
In this flow, all parties involved in this process include their own benefit in the price of the product, so when you receive the product. It's becomes expensive.
⊹ When buying from the online store. you receive a product from the following channel
⊹ Manufacturer → Customer
In the above flow, you can see that the product is supplied to you directly by the manufacturer, so there are no other parties involved in this process.
Returns: will only be accepted if there are any manufacturing defects in the product, The reason for return may be due to a defect, or wrong size (personal issue may not be applicable for return, exchange and refund)
Exchange: We offer exchange options for rings if the customer wants to change the size or design. The exchange may be done within 30 days from the date of delivery.
Refunds: If a customer returns a ring and meets the shop's return policy, then refund the customer's purchase amount minus any applicable return shipment and making charges for the ring.
NOTE: return shipping label cost will be on the buyer
we are essential to ensure that our shop is reputable and offers high-quality products for our precious buyers :)