Shipping policy
At Avittam Diamond Jewels, we strive to provide a seamless and efficient shipping experience for our valued customers. To ensure clarity and transparency, please take note of our shipping policy:
1. Buyer Responsibility:
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If a buyer experiences a delay in shipment due to reasons on their part and subsequently faces issues such as non-resumption of timely dispatch, loss, or damage by the courier, Avittam Diamond Jewels holds no responsibility. We diligently share tracking numbers for every order, allowing buyers to easily monitor their parcels daily.
2. Issue Resolution:
- In the event of any shipment-related issues, the recipient is advised to resolve the matter directly with the courier service utilized by Avittam Diamond Jewels. Effective communication with the courier ensures the prompt resolution of concerns and facilitates a smoother delivery process.
3. Delivery Address Confirmation:
- Avittam Diamond Jewels prioritizes confirming the delivery address both before and after shipping. It is crucial that buyers provide accurate and up-to-date delivery information during the purchase process. Please note that changes to the delivery address after shipping cannot be guaranteed.
4. Special Cases:
- Avittam Diamond Jewels may consider accommodating specific requests or addressing exceptional cases. For more information on such situations, please don't hesitate to get in touch with our customer service team. We are committed to providing personalized assistance to meet your needs.
Our goal is to ensure a secure and reliable shipping process for every order. If you have any questions or require further clarification on our shipping policy, feel free to contact us. Thank you for choosing Avittam Diamond Jewels.
