Privacy policy

Privacy Policy

Effective Date: 1st Jan 2024

 

Thank you for choosing Avittam Diamond Jewels for your jewelry needs. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or make a purchase.

 

1. Information We Collect:

Personal Information:

  • When you make a purchase or attempt to make a purchase through our website, we collect certain personal information, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Device Information:

  • We collect information about the device you use to access our website, including the device's IP address, web browser type, and version.

Order Information:

  • When you make a purchase or attempt to make a purchase through our website, we collect information about the products you have ordered, including product details and shipping information.

2. How We Use Your Information:

We use the personal information collected to:

  • Process and fulfill your orders, including shipping and payment processing.
  • Communicate with you regarding your orders, product updates, and promotional offers (with your consent).
  • Screen orders for potential risk or fraud.
  • Improve and optimize our website, including understanding customer preferences and trends.

3. Information Sharing:

  • We share your personal information with third parties to help us use your personal information, as described above. For example, we use third-party payment processors to securely process your transactions.
  • We also use third-party analytics services to help us understand how our customers use the site.

4. Your Rights:

  • If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

5. Data Retention:

  • We retain your personal information for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements.

6. Changes to This Privacy Policy:

  • We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

7. Contact Information:

  • For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us.